Prison Commissary in Los Angeles County

Terms and Conditions

All payments are non-refundable, except under certain conditions as explained herein. We guarantee that your payment will be sent to the correctional institution for posting to the account of the inmate that you specify within the processing time for your selected service level. Additional time may be required for the correctional institution, or their payment processor, for these funds to be made available to the inmate. In the event that we do not meet our guaranteed processing time, we will issue a partial refund of 50% of the processing fee. All claims for credit due to our failure to send your payment to the correctional institution for processing to the account of the inmate you have specified must be made within five days of submitting your payment.

Refund Policy

If we are unable to post your payment to the prison commissary account of the inmate that you specify due to your providing inaccurate information and we receive the total amount of your payment back from the correctional institution or their payment processor, we will refund your payment and 50% of the processing fee. If we receive less than the full amount of the payment back from the correctional institution, we will refund the amount of the payment that we receive back, and less 50% of your processing fee. If we are unable to post your payment to the account of the inmate that you specify for any other reason, we will refund your entire payment and processing fee. If inmate is released or transferred, the money will be refunded back to your account, minus the transaction fee. All correspondence relating to claims for credit must be made via e-mail to

Privacy Policy 

This privacy policy discloses the privacy practices for This privacy policy applies solely to information collected by this web site. It will notify you of the following:

1.      What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.

2.      What choices are available to you regarding the use of your data.

3.      The security procedures in place to protect the misuse of your information.

4.      How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing 

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information 

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

   • See what data we have about you, if any.

   • Change/correct any data we have about you.

   • Have us delete any data we have about you.

   • Express any concern you have about our use of your data.


We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever sensitive data is collected (i.e. credit card information), that information is collected in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page. You can view the SSL certificate inside the shopping cart page and clicking the link that says “Your order is safe and secure”.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.


Our Privacy Policy may change from time to time and all updates will be posted on this page.

If you feel that we are not abiding by this privacy policy, you should contact us immediately.

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